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Confidentiality means protecting personal information. Professionals should not disclose personal matters about patients or service users unless given permission to do so, or it is absolutely necessary. The guidance to be considered is listed below; please also consult your employer's own workplace policies.

The  (includes guidance regarding confidentiality and disclosing your NMC PIN)

 (England) - search for 'confidentiality'

Northern Ireland - on confidentiality

Scotland -

You should also check your employer's own policies for guidance as applicable to your specific workplace.

If a patient or service user lacks mental capacity to consent to disclosure, the health care professional should ensure that an appropriate assessment is made under the following:

• England and Wales: , following the  and
• Scotland:  (Scotland); see the Mental Welfare Commission for Scotland's guidance
• Northern Ireland: .

Please see the NMC's .

You can also read our magazine article Social media: 5 ways it can benefit you (and 5 ways to protect yourself).

Data protection and monitoring at work

Occupational health nursing

Good record keeping